Last updated: April 4, 2025

At Appliance Care, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website https://www.dmvappliancecare.com or contact us for services.

1. Information We Collect

▪️ When you use our website or contact us for service inquiries, we may collect the following types of information:
▪️ Personal Information: Name, phone number, email address, and service address, which you provide when requesting an appliance repair service.
▪️ Usage Data: Information automatically collected, such as your IP address, browser type, pages visited, and time spent on our site.
▪️ Cookies: Small data files stored on your device to enhance your browsing experience. You can manage cookie preferences in your browser settings.

2. How We Use Your Information
We only use your information to:

▪️ Respond to your inquiries and service requests.
▪️ Schedule and confirm appliance repair appointments.
▪️ Provide customer support and follow up on service quality.
▪️ Improve our website and service experience.

We do not send marketing emails or promotional messages without your explicit consent.

3. Data Sharing & Protection

▪️ No Sale of Data: We do not sell, trade, or rent your personal information to third parties.
▪️ Third-Party Services: We may use third-party providers for payment processing or service tracking, but they are obligated to keep your data secure.
▪️ Legal Compliance: We may disclose information if required by law or to protect our business.

4. Security Measures

We implement industry-standard security practices to safeguard your data. However, no online transmission is 100% secure, and we encourage users to take necessary precautions when sharing information online.

5. Your Rights & Choices

▪️ You may request access to or deletion of your personal data by contacting us.
▪️ You can manage cookie preferences in your browser settings.

6. Children's Privacy

Our services are not directed at children under 18. We do not knowingly collect personal information from minors.

7. Policy Updates

We may update this Privacy Policy periodically. Please review this page for any changes.

For any questions regarding your privacy, contact us at:

📧 support@dmvappliancecare.com
+1 (703) 991-2298
📍 7300 Charlesborough Ct, Lorton, Virginia, 22079, United States